在线国产一区二区_成人黄色片在线观看_国产成人免费_日韩精品免费在线视频_亚洲精品美女久久_欧美一级免费在线观看

USEUROPEAFRICAASIA 中文雙語Fran?ais
Business
Home / Business / Companies

Chinese consumers demand Apple action over complaints

Xinhua | Updated: 2013-04-01 09:33

BEIJING - The China Consumer's Association has asked Apple Inc to "sincerely apologize to Chinese consumers" and "thoroughly correct its problems", after the US firm took little action to address waves of criticism.

In a statement posted on the CCA's website, Apple Inc was told to equalize the warranty periods in China compared with other countries. Buyers of iPads, after the company admitted the device is classifiable as a portable computer, are entitled to two-year after-sale service packages for its key components, said the statement.

Apple should inform consumers if refurbished parts are used when repairing broken devices, and repair costs should be counted accordingly, the statement said.

The CCA made clear its specific demands after Apple Inc responded indifferently to consumers' repeated complaints despite intensive exposure in the Chinese media.

In a special program to mark the International Day for Protecting Consumers' Rights on March 15, national broadcaster China Central Television?accused Apple of offering discriminatory after-sales services in China.

On the same day, the CCA unveiled a report detailing that complaints about after-sale service account for 25.6 percent of the total 2,170 complaints it has received about Apple products, seven percentage points higher than the averaged data for the home appliance sector.

The CCA said that, in 2012, it twice urged Apple to properly handle the complaints but only received half-hearted replies, with the real problems unsolved.

Even after the March 15 CCTV show, Apple released only a 200-character statement saying it is dedicated to making first-class products and attaches high importance to every consumer's ideas.

Netizens labeled it a "typical official reply full of empty talk".

Analysts said Apple arrogance is sustained by its strong market presence in China. Its innovative products and aggressive marketing strategy have made it fearless of consumers' frowns.

Su Haopeng, a law professor with the University of International Business and Economics, said it is the company's social responsibility to respect consumer rights, while it should not abuse its market predominance to hurt their interests.

"Apple Inc's unfair and unreasonable rules have infringed consumer's legitimate rights," he said.

Wang Huijuan, a lawyer with the Beijing Hualian Law Firm, said the government should raise the penalties for home appliance repair disputes, as the current fine of 30,000 yuan ($4,830) is too light to deter lawbreakers.

Most Viewed in 24 Hours
Copyright 1995 - . All rights reserved. The content (including but not limited to text, photo, multimedia information, etc) published in this site belongs to China Daily Information Co (CDIC). Without written authorization from CDIC, such content shall not be republished or used in any form. Note: Browsers with 1024*768 or higher resolution are suggested for this site.
License for publishing multimedia online 0108263

Registration Number: 130349
FOLLOW US
主站蜘蛛池模板: 中文字幕av久久爽一区 | 中文字幕无人区二 | 黄网站免费观看 | 毛片av在线 | 日本毛片在线观看 | 国产乱国产乱300精品 | 亚洲综合成人网 | 一区二区三区视频在线 | 精品久久免费视频 | 国产欧美一区二区精品忘忧草 | 日韩在线免费视频 | 成人羞羞网站 | 国产精品久久久一区二区三区 | 激情综合网五月 | 无遮挡在线观看 | 欧美色综合天天久久综合精品 | 国产又黄又爽视频 | 日韩专区在线 | a级片在线观看 | 一级黄色片网站 | 天天干一干 | 99精品久久久久久中文字幕 | 亚洲午夜天堂 | 日本福利视频 | 日韩精品久久久久久 | 成年网站在线观看 | 亚洲av毛片 | 日本黄色三级视频 | 超碰成人在线观看 | 一级黄色网 | 国产午夜免费视频 | 日韩国产一区二区 | 午夜伦理福利 | 超碰在线中文字幕 | 欧美片网站yy | 久久免费看 | 久草精品视频 | 成人黄色一级片 | 国产成人精品一区二区三区视频 | 国产午夜视频在线观看 | 国产一区二区在线看 |