在线国产一区二区_成人黄色片在线观看_国产成人免费_日韩精品免费在线视频_亚洲精品美女久久_欧美一级免费在线观看

US EUROPE AFRICA ASIA 中文
Business / Auto Quality

Quality in Chinese vehicles vastly improved: report

By Li Fusheng (China Daily) Updated: 2015-11-09 08:06

Chinese marques are improving their car quality and are primed to catch up with international auto brands in two years, according to consulting firm J.D. Power.

The firm's annual new car quality report shows that Chinese brands report 120 problems per 100 new vehicles, 22 problems more than the average international brand. Last year, the gap was 36 problems per 100 new vehicles.

The report is based on evaluations from 21,707 owners of new vehicles purchased between October 2014 and June 2015 in China, covering 270 models from 71 brands.

The largest gaps in quality between domestic and international brands are with engines or transmissions, exteriors and driving experiences, according to the report.

Substandard infrastructure in roads and a lack of driving experience are also issues for automakers in China, said Geoff Broderick, vice-president and general manager of Asia-Pacific automotive operations at J.D. Power.

"There are vast infrastructure variations between German, American and Chinese roads for instance. While China has impeccable infrastructure across tier-one markets, the variation across the country is quite large.

"In lower tier cities we see fewer reported problems, but this is predominately due to the fact that many more buyers are first-time buyers and do not know what they do not know about cars."

Broderick advised automakers to ensure that the voice of the customer is heeded and used in the manufacturing and distribution processes.

"Quality remains a top purchase consideration for consumers, and it is a must to get on a consumer's consideration list."

There are also design-related problems in such areas as audio, communications, entertainment and navigation systems, though J.D. Power said that is indicative of a maturing market.

Unpleasant smell in the interior of a vehicle was the most frequently reported and most severe problem this year for both international and Chinese brands, followed by excessive road noise, engines losing power when the air conditioning is on and excessive wind noise, according to the report.

"Whether a build problem or a design problem, if a consumer believes it is a problem, then it's a problem," said Broderick.

"Quality is a non-negotiable factor. There are no second chances with over 500 models for a consumer to choose from."

Besides improving car quality, he also urged automakers to offer better services. "Quality just gets you to the dance. To dance, you must also provide customers with a delightful ownership experience to earn their long-term trust and loyalty."

 

Hot Topics

Editor's Picks
...
主站蜘蛛池模板: 婷婷色中文网 | 国产剧情一区二区三区 | 中文字幕在线免费观看 | 久久国产精品视频观看 | 亚洲一区二区三区四区 | 欧美视频免费在线观看 | 九色91在线 | 国产精品无码专区在线观看 | 国产精品99久久久久久久vr | 国产视频第一区 | 草久久久 | av一级在线 | 碰在线视频| 欧美区国产区 | 青青久久 | 东北一级毛片 | 亚洲色图图片 | 日韩精品一区二区在线观看 | 成人a在线视频免费观看 | 桃花久久 | 日韩无| 日韩爱爱免费视频 | 欧美一级精品 | 色约约精品免费看视频 | 日本电影www | 好看的一级毛片 | 免费国产视频 | 一级特黄aaa大片在线观看 | 91精品国产色综合久久 | 8×8x拔擦拔擦在线视频网站 | 欧美日韩精品一区二区三区蜜桃 | 欧美精品免费在线观看 | 亚洲精品一区久久久久久 | 日韩中文字幕a | 毛片免费观看网址 | 羞羞小视频 | 涩涩导航| 国产在线拍揄自揄拍视频 | 日日干天天操 | 中文字幕av网 | 亚洲风情在线观看 |