Listen to this programme first and then read the content below. 請先聽節目然后再閱讀以下內容。
This week's question comes from Sola in China who wants to know how to write better business emails.
Being able to write good work or business emails in English is an important skill in today's globalised economy.
But where do you begin? We've prepared ten simple tips to bear in mind when writing business emails in English.
Ten Top Tips
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| Does the prospect of sending business emails terrify you? |
1) Use a clear title
給郵件一個清楚的題目
2) Keep language simple
避免使用你不懂的語言
3) Watch your tone
語氣很重要
4) Don't use text language or emoticons
避免使用手機短信中的非正式語言和表情符號
5) Use capital letters where necessary
不要整封信全用大寫字母或全用小寫字母
6) Keep attachments small
避免發送過大的附件，一般不要超過5兆
7) Use an appropriate email address
使用一個聽起來正式的郵箱名稱和地址
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| It's easy when you know how |
8) Use an appropriate signature
郵件末尾的簽名地方，留下自己的聯系方式就行了
9) Check spelling and grammar
寫完信后檢查拼寫和語法
10) Read it again before sending
在點擊發送郵件之前，再仔細檢查一遍
For further explanation about each of the points above, listen to our programme and download our script.
Most importantly, just remember to be polite and clear, and check everything thoroughly before you send.
We hope this has answered your question Sola.
Good luck with your email writing, everyone! And what better way to practise than by sending our team an email to: questions.chinaelt@bbc.co.uk.
Glossary 詞匯
globalised economy 國際化經濟
tips 建議
Download the script of this programme 點擊此處下載文字材料